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Note: Before the launch, digital activity involved sending a written request to a banker via the website or app.
The digital transfer was launched at the beginning of July 23.
Percentage of Zavab transactions via digital (at the end of each month)
The digital transfer was launched at the beginning of July 23
July 2023
A significant increase observed after months of declining digital activity
August 2023
Digital activity reached record level
Impact on Customer Activity in Digital Transfer Rates
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